We believe the perfect holiday starts with you. We believe in designing a memorable and unique vacation every time. We also believe that your time is very valuable, which is why we love doing all the work.  And, because Travel Counsellors is a family, we understand there are often many different people to consider when building that great getaway – friends, children, spouses, grandparents, aunts and uncles – good thing we’re used to a big family!

 

Such a simple statement. We care. But it is our culture. Travel Counsellors is made up of over 1100 of the travel industry’s most seasoned professionals in six countries; we are a family owned business that is even more passionate about travel today then our beginnings 14 years ago. We make our passion work for you. With a global presence, we have partnerships with the world’s finest hotels, cruise lines and tour operators. Handpicking the perfect safari or selecting the world’s most delicious vineyard en route to a magnificent villa, is only the start. You are on vacation from the moment you pick up the phone. We take care of everything and we think of everything. Sunrise check-in? Arrange your excursion to the Ancient Quarter in Hanoi ahead of time? Ensure her sweet sixteen is a day she’ll never forget? No problem; it would be our pleasure.

 

Our customers are our friends. It is how we treat you from the first phone call to your tenth cruise. We introduced the Net Promoter® Score system in 2007 to measure customer loyalty and have consistently achieved a score of over 90%. This world class record speaks volumes about our commitment to you now and in the future. Click here to find out more.